Enterprise Risk Management at GTL
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Case Details:
Case Code : ERMT-008
Case Length : 10 Pages
Period : 2003
Pub Date : 2003
Teaching Note :Not Available
Organization : Global Television Limited
Industry : Information Technology
Countries : India
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Please note:
This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.
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Introduction
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Incorporated in 1987, GTL Ltd (formerly known as Global Tele-Systems Ltd.) was a
leading player in Network Engineering and IT services in India.
In April 1991, GTL went public to finance the setting up of seven telecom equipment service
centers.
In 2001, the company changed its name from Global Tele-Systems Ltd to GTL
Limited. With an employee strength of more than 2400, GTL was present in 21
locations in India and 11 locations overseas in USA, UK, Germany, Saudi Arabia,
Mauritius, Singapore, Middle East, New Zealand and Australia.
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Recently, GTL had acquired Singapore based Redington Group
for a total consideration of $95 million. GTL's business lines included
enterprise network solutions, managed services, software development, systems
integration, e-Business solutions, turnkey telecom infrastructure projects, and
customer contact solutions (See Exhibit: I for more details).
Overview of Risks
The market for technology stocks had been extremely volatile in recent times.
GTL believed the following risks were important:
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- Loss of major customers;
- Significant changes or slowdowns in the funding and spending
patterns of GTL's current and prospective customers;
- The departure of key personnel;
- Announcements by competitors of significant contracts, new
products or product enhancements;
- Failure by GTL to meet its product milestones;
- Acquisitions, distribution partnerships, joint ventures or capital
commitments;
- Changes in market valuations of internet companies, networking and
telecommunications companies
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Concentration Risks
Like any other business, GTL's business might suffer from risks arising out of
lack of diversification. The risks included:
- Service concentration
- Client concentration
- Geographical concentration
- Vertical domain concentration
Excerpts >>
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